FAQ

Essential Facts and Information on Mountain Driving

WHAT ARE YOUR HOURS OF OPERATION?

We are open 7 days a week from 9 am–6 pm. We are closed for major holidays (Easter, Independence Day, Thanksgiving, and Christmas).

HOW OLD DO I HAVE TO BE AND REQUIREMENTS?

Vehicles are available to drivers over the age of 25 with a valid state-issued driver's license and a good driving record with no major violations that would restrict your license from driving a vehicle on public roads.

HOW DOES IT WORK?

Simple.

You choose a car and select the time you would like to start your experience. We will come pick you up, run the desired route in the mountains with you in the passenger seat, and then you get your time in the driver's seat. Each experience lasts 4 hours. If for any reason during the experience an emergency comes up, we will immediately take you back home.

WHAT IS THE REFUND POLICY?

All cancellations, regardless of reason, can only receive a maximum 50% refund. We strictly adhere to this policy.

*Drivers who appear intoxicated, hungover, or unfit to drive will be allowed to transfer their experience to different, safer time slot based on availability.

Absolutely no refunds are given to impaired drivers at our full discretion. The safety of others is our top priority.

IS THERE A MILITARY DISCOUNT?

Yes.

All military, active or retired, receive 15% off. We sincerely appreciate your sacrifice and service to our country! Thank you!

IS THERE A DISCOUNT FOR FIRST RESPONDERS (EMS, FIRE, AND POLICE)?

Yes.
All current EMS, fire and police officials will receive 15% off. We sincerely appreciate your commitment to keeping our communities safe.

WHICH PAYMENT METHODS DO YOU ACCEPT?

Visa, Mastercard, American Express, and Discover are the preferred method of payment. Cash & Cashier checks will be accepted if notified in advance of 72 hours of your booking. No Personal & Business checks will be accepted.

TRAFFIC VIOLATIONS?

Drivers are responsible for all parking, traffic, speeding, and/other tickets or violations issued while the vehicle is being rented. Drivers are responsible for paying all fees, penalties, towing charges, impound costs, and any other related costs incurred during their rental period.

WHO IS RESPONSIBLE FOR DAMAGES?

Similar to rental cars, the driver is responsible for any damage occurred during the drive. Please be sure to check with your primary insurance company about rental car coverage.